Terms & Conditions

By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Definitions

• DKC.org: Refers to our pet microchip database service.
• User: Refers to any individual or entity using our services.
• Pet Keeper: Refers to the individual or entity registered as the keeper of the pet.
• Microchip: Refers to the RFID chip implanted in pets for identification.
• Data: Refers to any information provided to or stored within DKC.org.

2. Registration and Use

• Eligibility: Users must be at least 18 years old or have parental/guardian consent if under 18.
• Accurate Information: Users must provide accurate, current, and complete information during registration and maintain such information.
• Account Security: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

3. Data Management

• Data Collection: We collect data necessary for the identification and return of lost pets, including but not limited to pet and keeper information.
• Data Use: Data will be used solely for the purpose of pet identification and facilitating the return of lost pets to their keepers.
• Data Protection: We implement appropriate security measures to protect your data. However, we cannot guarantee absolute security.

4. User Obligations

• Compliance: Users agree to comply with all applicable laws and regulations.
• Updates: Users must update their information promptly if there are any changes to ensure accuracy.
• Respect: Users must not use the service for any unlawful or harmful activities.

5. Fees and Payments

• Service Fees: Fees for our services will be clearly outlined during the registration process. Users agree to pay all applicable fees.
• Refunds: Fees are generally non-refundable, except in cases where we determine a refund is warranted.

6. Limitation of Liability

• Service Availability: While we strive to ensure continuous service availability, we do not guarantee uninterrupted access to our services.
• Liability Cap: Our liability is limited to the amount paid by the user for our services in the past 12 months.
• Indirect Damages: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

7. Intellectual Property

• Ownership: All content, trademarks, and data on DKC.org are owned by or licensed to us and protected by intellectual property laws.
• User Content: Users grant us a non-exclusive, royalty-free licence to use any content they provide in connection with our services.

8. Privacy Policy

• Compliance: We comply with UK data protection laws and our Privacy Policy details how we collect, use, and protect user data.
• Consent: By using our services, users consent to the collection and use of their data as described in our Privacy Policy.

9. Termination

• User Termination: Users may terminate their account at any time by contacting us.
• DKC.org Termination: We reserve the right to terminate or suspend accounts for violations of these terms or for any other reason at our discretion.

10. Dispute Resolution

• Governing Law: These terms are governed by the laws of the United Kingdom.
• Arbitration: Any disputes arising from these terms will be resolved through arbitration in accordance with UK arbitration rules.

11. Changes to Terms

• Updates: We may update these terms from time to time. Users will be notified of any significant changes.
• Acceptance of Changes: Continued use of our services after any changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

DKC.org
27 Owens Farm Drive,
Offerton,
Cheshire,
SK2 5EA

info@dkc.org
02031516651