Help Center

Welcome to the DKC Help Center. Find answers to common questions below, or get in touch with our support team.

Searching a microchip

Enter your pet's 15-digit microchip number in the search bar to check whether it is registered. If the chip is not found in our database, we automatically search external pet databases and show you any matching providers' contact details.

Transferring ownership

Select Transfer ownership and enter your ID code to begin a pedigree transfer. You will be guided through confirming the pet's details and completing the transfer.

Still need help?

Contact our team at info@dkc.org or call 0203 151 6651. You can also review our Terms, Privacy Policy, and Cookie Policy.